Automate repetitive work across systems that were never designed to talk to each other.
AO combines API integration, workflow automation and robotic process automation to reduce manual work across modern and legacy applications.
What we're solving
- Teams re-key the same data between systems that were never designed to talk to each other.
- Legacy and desktop applications expose no API, so integration stalls.
- Month-end reconciliation, document handling and back-office admin absorb skilled capacity.
- Manual steps introduce errors, delays and no audit trail.
- System replacement is years away, but the manual cost is being paid now.
How we deliver
AO starts with process discovery, then decides deliberately between API integration, workflow orchestration and robotic process automation for each step. Automations are built with exception handling, monitoring and audit logging, and are versioned and tested like any other AO-engineered system.
What you receive
Process discovery and automation candidate assessment
Automation design with API-versus-RPA decisioning
Built and tested automations with exception handling
Monitoring, alerting and audit logging
Runbooks, handover and support model
Version control and CI/CD integration where the platform supports it
Business outcomes
- 01Skilled people moved off repetitive work and back onto customer and revenue work.
- 02Faster, more consistent processing with a full audit trail.
- 03Automation delivered against legacy systems without waiting for replacement.
- 04A clear route from tactical automation to durable API integration.
- 05Measurable reduction in manual handling time and error rates.
Stack & partners
API first. RPA where it adds value.
AO prefers robust API and event-driven integration where systems support it. RPA is used where legacy or closed systems require user-interface automation, or where automation can deliver value faster than major system replacement.
- API and event-driven integration as the default
- RPA where no suitable interface exists
- RPA as a bridge while a longer modernisation programme runs
- Automation designed with monitoring, audit logging and exception handling
What we automate.
- Process discovery
- Desktop automation
- Web application automation
- Legacy system automation
- Data capture automation
- Document workflow automation
- ERP automation
- CRM automation
- Finance-process automation
- Reconciliation automation
- Integration fallback where APIs do not exist
- Human-in-the-loop workflows
- Exception handling
- Monitoring and audit logging
- Automation testing
- Version control where supported
Technology selected around your estate.
The categories below describe technologies AO has experience with and can implement or integrate. They do not represent vendor certification or formal partnership.
RPA Platforms
Enterprise robotic process automation platforms, implemented against your licensing.
- UiPath
- Blue Prism
RPA as Code
AO can also implement automation using code-based frameworks and browser or process automation where customers require greater control, versioning, testability or CI/CD integration than traditional visual RPA platforms provide.
- RPA-as-code
- Browser automation
- Process automation
- Version control and CI/CD
Workflow Automation
Automating the movement of data and actions between websites, commerce platforms, CRM, ERP and third-party services.
- n8n
- Zapier
- API orchestration
- Webhooks
- Event-driven workflows
- Scheduled workflows
Integration
The preferred route wherever systems expose suitable interfaces.
- REST APIs
- Middleware
- API gateways
- Data synchronisation
Frequently asked
What is the difference between workflow automation and RPA?
Workflow automation connects systems through APIs, webhooks and events. Robotic process automation drives an application's user interface the way a person would. AO uses APIs where systems support them and RPA where they do not.
Does AO work with UiPath?
Yes. AO has experience with UiPath and can design, build and support automations on the platform, subject to your licensing. AO does not claim vendor certification or formal partnership.
Does AO support Blue Prism?
Yes. AO has experience with Blue Prism and can implement and support automations on it, subject to your licensing.
What is RPA-as-code?
RPA-as-code implements automation using code-based frameworks and browser or process automation rather than a visual RPA tool, giving greater control, versioning, testability and CI/CD integration.
When should a business use RPA instead of an API integration?
Use an API integration whenever the system exposes one: it is faster, more reliable and easier to monitor. Use RPA when a legacy, desktop or closed system has no suitable interface, or when automating the user interface delivers value sooner than replacing the system.
Can RPA and API integration work together?
Yes. AO commonly combines API integration, workflow orchestration and RPA in one automation architecture, with RPA handling only the steps that cannot be integrated cleanly.