Giving property teams visibility into connected building systems
AO developed a telemetry platform enabling property teams to monitor electrical and ICT equipment, review device trends and respond to IoT-generated events.
- Geography
- Southern Africa
- Engagement
- Platform design and delivery
- Primary outcome
- Proactive oversight of distributed building equipment
- Confidentiality
- Customer identity withheld
What was on the table
Property operators needed better oversight of distributed building equipment and a structured way to manage device alerts and maintenance requirements.
How we approached it
AO designed and delivered a telemetry platform with secure cross-platform access, event monitoring and service-provider workflows.
The capabilities behind the build
- 01Platform engineering
- 02Data and reporting
- 03Cloud infrastructure
- 04Operational support
The operating flow
- 1
Device telemetry received
- 2
Events evaluated against thresholds
- 3
Alert raised to the property team
- 4
Service provider engaged
- 5
Trend history updated
What changed
- Improved visibility over connected assets
- Enabled proactive event management
- Centralised device information
- Supported more structured maintenance workflows
What this engagement drew on
Customer identity withheld under confidentiality agreement. AO publishes work only in a form agreed with its clients. Where a customer has not granted naming rights, the engagement is described by industry, scale and outcome — never by identity, logo or screenshot.
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