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ZAMBIA PRIVACY INFORMATION

Data protection in Zambia

Accelerated Orbit Technologies Zambia Limited is committed to the responsible, lawful and secure handling of personal data in accordance with Zambia's Data Protection Act 2021 and applicable requirements.

Relevant legal entity

Who is responsible

Accelerated Orbit Technologies Zambia Limited

LCO number
120230059501
Registered address
16659/2, NjolweOff Leopards HillLusakaLusaka ProvinceZambia
Privacy contact
info@aogroup.co.za
Our approach

Privacy principles we apply

AO seeks to:

  • Collect personal data for defined purposes
  • Use information lawfully and transparently
  • Restrict access to authorised persons
  • Maintain appropriate security safeguards
  • Keep information accurate where reasonably possible
  • Retain information only as required
  • Handle data-subject requests responsibly
  • Apply appropriate controls to international processing
Processing

Information AO may process

Categories of information

  • Identification details
  • Contact information
  • Contract and project information
  • Project communications
  • Account and authentication information
  • Billing and financial information
  • Support and service records
  • Employment or applicant information
  • Website and communication activity

Purposes of processing

  • Providing services
  • Contract administration
  • Customer support
  • Project and service management
  • Invoicing and financial management
  • Security and access management
  • Recruitment and employment administration
  • Legal and regulatory compliance
  • Establishing or defending legal rights
  • Permitted business communication
Sharing

Sharing and service providers

  • Authorised AO personnel
  • Relevant affiliated AO entities
  • Contracted service providers and processors
  • Professional advisers
  • Customers or partners where contractually required
  • Regulators, courts or authorities where legally required
  • Lawful transaction parties

Where third parties process personal data on AO's behalf, AO seeks to use appropriate contractual, confidentiality and security arrangements.

Safeguards

Security and international transfers

Security safeguards

AO seeks to apply organisational and technical safeguards appropriate to the information and the risk involved, including access control, authentication, secure communications where appropriate, monitoring, backup and recovery processes, supplier due diligence, confidentiality obligations and controlled retention and disposal.

International transfers

Where personal data is transferred outside Zambia, Accelerated Orbit Technologies Zambia Limited seeks to apply an appropriate lawful transfer basis and supporting safeguards where required.

Your rights

Data-subject rights

Depending on the applicable circumstances, rights may include:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Data portability
  • Objection
  • Information regarding processing
  • Complaint to the relevant authority

These rights are not absolute. For example, a deletion request may not be granted where AO must retain records for legal, regulatory, contractual, security or evidential reasons.

Requests

How to submit a Zambia privacy request

Email info@aogroup.co.za with:

  • Your full name
  • Your relationship with AO
  • The relevant AO entity, if known
  • The country or jurisdiction involved
  • The right you wish to exercise
  • Enough detail to identify the relevant information
  • Your preferred method of response

AO may request reasonable proof of identity or authority before processing the request. Please do not attach identity documents until AO confirms a secure channel for them.

Documents

Zambia privacy documents

Only approved documents are published for download. Pending items are listed for transparency.

Zambia Data Protection Statement

Entity-specific data protection statement for Zambia operations.

Country or region
Zambia
Legal entity
Accelerated Orbit Technologies Zambia Limited
Document type
Privacy Statement
Status
Pending approval

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Zambia Data-Subject Request Guide

Guidance on submitting a privacy request relating to Zambia.

Country or region
Zambia
Legal entity
Accelerated Orbit Technologies Zambia Limited
Document type
Request Guide
Status
Pending approval

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Contact

Need help with a privacy matter?

Contact our privacy team if you wish to exercise a privacy right, raise a concern or need assistance identifying the relevant AO legal entity.

info@aogroup.co.za

Related

Related information

A discovery session is a working conversation about scope, constraints and what a credible first release looks like.