AOne·The Enterprise Digital Experience Platform of AO Group

KENYA PRIVACY INFORMATION

Data protection in Kenya

AO Technology Group Limited is committed to handling personal data lawfully, fairly, transparently and securely in accordance with Kenya's Data Protection Act, 2019 and applicable regulations.

This page explains our general approach, the rights available to data subjects and how to contact us about personal data processed in Kenya.

Relevant legal entity

Who is responsible

AO Technology Group Limited

Registered address
12th Floor, Lonrho HouseStandard StreetNairobiKenya
Privacy contact
info@aogroup.co.za
Data-protection registration

Registered data controller and data processor

AO Technology Group Limited is registered with Kenya's Office of the Data Protection Commissioner as both a data controller and a data processor.

Identification number
780-6231-2E63

Registration is one part of an organisation's wider privacy responsibilities and is not a statement of complete compliance.

Current registration

Kenya Data Controller Registration Certificate

Registration certificate issued by Kenya's Office of the Data Protection Commissioner.

Country or region
Kenya
Legal entity
AO Technology Group Limited
Document type
Registration Certificate · Data Controller
Serial number
08218
Valid from
3 December 2024
Valid until
3 December 2026
Status
Published

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Current registration

Kenya Data Processor Registration Certificate

Registration certificate issued by Kenya's Office of the Data Protection Commissioner.

Country or region
Kenya
Legal entity
AO Technology Group Limited
Document type
Registration Certificate · Data Processor
Serial number
08317
Valid from
9 December 2024
Valid until
9 December 2026
Status
Published

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Our approach

Privacy principles we apply

AO seeks to process personal data:

  • Lawfully, fairly and transparently
  • For explicit and legitimate purposes
  • Only to the extent relevant and necessary
  • Accurately and with reasonable updating controls
  • For no longer than reasonably necessary
  • With appropriate security safeguards
  • Subject to applicable international-transfer requirements
Processing

Information AO may process

Categories of information

  • Identification details
  • Contact information
  • Contract and project information
  • Project communications
  • Account and authentication information
  • Billing and financial information
  • Support and service records
  • Employment or applicant information
  • Website and communication activity

Purposes of processing

  • Providing services
  • Contract administration
  • Customer support
  • Project and service management
  • Invoicing and financial management
  • Security and access management
  • Recruitment and employment administration
  • Legal and regulatory compliance
  • Establishing or defending legal rights
  • Permitted business communication
Sharing

Sharing and service providers

  • Authorised AO personnel
  • Relevant affiliated AO entities
  • Contracted service providers and processors
  • Professional advisers
  • Customers or partners where contractually required
  • Regulators, courts or authorities where legally required
  • Lawful transaction parties

Where third parties process personal data on AO's behalf, AO seeks to use appropriate contractual, confidentiality and security arrangements.

Safeguards

Security and international transfers

Security safeguards

AO seeks to apply organisational and technical safeguards appropriate to the information and the risk involved, including access control, authentication, secure communications where appropriate, monitoring, backup and recovery processes, supplier due diligence, confidentiality obligations and controlled retention and disposal.

International transfers

Where personal data is transferred outside Kenya, AO Technology Group Limited seeks to apply an appropriate lawful transfer basis and supporting safeguards where required.

Your rights

Data-subject rights

Depending on the circumstances and applicable law, a data subject may have the right to:

  • Be informed about the use of personal data
  • Request access to personal data
  • Object to certain processing
  • Request correction of false or misleading information
  • Request deletion of false or misleading information
  • Lodge a complaint with the Office of the Data Protection Commissioner

These rights are not absolute and may be restricted by applicable legal, contractual, regulatory or evidential requirements.

Requests

How to submit a Kenya privacy request

Email info@aogroup.co.za with:

  • Your full name
  • Your relationship with AO Technology Group Limited
  • The right you wish to exercise
  • Enough detail to identify the relevant information
  • The preferred method of response

AO may request reasonable proof of identity or authority before processing the request.

Documents

Kenya privacy documents

Only approved documents are published for download. Pending items are listed for transparency.

Kenya Data Controller Registration Certificate

Registration certificate issued by Kenya's Office of the Data Protection Commissioner.

Country or region
Kenya
Legal entity
AO Technology Group Limited
Document type
Registration Certificate · Data Controller
Serial number
08218
Valid from
3 December 2024
Valid until
3 December 2026
Status
Published

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Kenya Data Processor Registration Certificate

Registration certificate issued by Kenya's Office of the Data Protection Commissioner.

Country or region
Kenya
Legal entity
AO Technology Group Limited
Document type
Registration Certificate · Data Processor
Serial number
08317
Valid from
9 December 2024
Valid until
9 December 2026
Status
Published

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Kenya Data Protection Statement

Entity-specific privacy statement for Kenya operations.

Country or region
Kenya
Legal entity
AO Technology Group Limited
Document type
Privacy Statement
Status
Pending approval

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Kenya Data-Subject Request Guide

Guidance on submitting a privacy request relating to Kenya.

Country or region
Kenya
Legal entity
AO Technology Group Limited
Document type
Request Guide
Status
Pending approval

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Contact

Need help with a privacy matter?

Contact our privacy team if you wish to exercise a privacy right, raise a concern or need assistance identifying the relevant AO legal entity.

info@aogroup.co.za

Related

Related information

A discovery session is a working conversation about scope, constraints and what a credible first release looks like.