AOne·The Enterprise Digital Experience Platform of AO Group

BOTSWANA PRIVACY INFORMATION

Privacy and data protection in Botswana

AOBots Proprietary Limited is committed to handling personal information responsibly, transparently and securely in accordance with the data-protection requirements applicable in Botswana.

Relevant legal entity

Who is responsible

AOBots Proprietary Limited

Company number
BW00004626821
Registered address
Plot 539552P.O. Box 100GaboroneBotswana
Privacy contact
info@aogroup.co.za

Applicable privacy framework

Applicable Botswana data-protection and privacy requirements

The framework that applies to a specific interaction depends on the AO entity involved, the service and the processing activity.

Our approach

Privacy principles we apply

AOBots Proprietary Limited seeks to:

  • Process personal information fairly and for legitimate purposes
  • Limit collection to information relevant to the purpose
  • Maintain reasonable accuracy
  • Protect information against unauthorised access or loss
  • Control access to personal information
  • Respond to applicable access and correction requests
  • Apply appropriate safeguards to service providers and international processing
Processing

Information AO may process

Categories of information

  • Identification details
  • Contact information
  • Contract and project information
  • Project communications
  • Account and authentication information
  • Billing and financial information
  • Support and service records
  • Employment or applicant information
  • Website and communication activity

Purposes of processing

  • Providing services
  • Contract administration
  • Customer support
  • Project and service management
  • Invoicing and financial management
  • Security and access management
  • Recruitment and employment administration
  • Legal and regulatory compliance
  • Establishing or defending legal rights
  • Permitted business communication
Sharing

Sharing and service providers

  • Authorised AO personnel
  • Relevant affiliated AO entities
  • Contracted service providers and processors
  • Professional advisers
  • Customers or partners where contractually required
  • Regulators, courts or authorities where legally required
  • Lawful transaction parties

Where third parties process personal data on AO's behalf, AO seeks to use appropriate contractual, confidentiality and security arrangements.

Safeguards

Security and international transfers

Security safeguards

AO seeks to apply organisational and technical safeguards appropriate to the information and the risk involved, including access control, authentication, secure communications where appropriate, monitoring, backup and recovery processes, supplier due diligence, confidentiality obligations and controlled retention and disposal.

International transfers

Where personal information is transferred outside Botswana, AOBots Proprietary Limited seeks to apply appropriate contractual and security safeguards where required.

Your rights

Data-subject rights

Rights available in Botswana:

  • Depending on the applicable legal framework and circumstances, individuals may be entitled to request information about processing, access personal information, seek correction and raise a privacy complaint.

These rights are not absolute and may be restricted by applicable legal, contractual, regulatory or evidential requirements.

Requests

How to submit a Botswana privacy request

Email info@aogroup.co.za with:

  • Your full name
  • Your relationship with AO
  • The relevant AO entity, if known
  • The country or jurisdiction involved
  • The right you wish to exercise
  • Enough detail to identify the relevant information
  • Your preferred method of response

AO may request reasonable proof of identity or authority before processing the request. Please do not attach identity documents until AO confirms a secure channel for them.

Documents

Botswana privacy documents

Only approved documents are published for download. Pending items are listed for transparency.

Botswana Privacy Statement

Entity-specific privacy statement for Botswana operations.

Country or region
Botswana
Legal entity
AOBots Proprietary Limited
Document type
Privacy Statement
Status
Pending legal review

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Botswana Data-Subject Request Guide

Guidance on submitting a privacy request relating to Botswana.

Country or region
Botswana
Legal entity
AOBots Proprietary Limited
Document type
Request Guide
Status
Pending legal review

Final approved document pending publication. For assistance, contact info@aogroup.co.za.

Contact

Need help with a privacy matter?

Contact our privacy team if you wish to exercise a privacy right, raise a concern or need assistance identifying the relevant AO legal entity.

info@aogroup.co.za

Related

Related information

A discovery session is a working conversation about scope, constraints and what a credible first release looks like.