AO ICT
AO ICT · Managed Services
Managed ICT
Flagship outsourced technology operations — infrastructure, monitoring, helpdesk, SLAs and a customer portal all under one enterprise service.
Business challenges
What we're solving
- My IT provider is reactive, not proactive
- Unpredictable IT costs
- No single accountable partner
- Growth is stalling because of technology
AO solution
How we deliver
AO delivers Managed ICT as an integrated enterprise capability, blending advisory, engineering and managed operations from across the AO Group ecosystem.
Deliverables
What you receive
01
24/7 monitoring
02
Tiered helpdesk
03
Customer portal
04
Monthly service reporting
05
Escalation management
06
On-site engineering
Technologies
Stack & partners
ConnectWiseDattoMicrosoft 365Azure