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Logistics & Organisational Change

Turning an office migration into an employee movement

AO designed and executed an internal engagement campaign that helped a major logistics organisation prepare employees for a significant workplace transition.

Geography
Southern Africa
Engagement
Campaign design and execution
Primary outcome
Employees informed, ready and engaged for the move
Confidentiality
Customer identity withheld
The challenge

What was on the table

The organisation needed to move employees into a new headquarters while maintaining clarity, confidence and enthusiasm during a period of change.

AO's response

How we approached it

AO designed and delivered a unifying campaign concept, using the symbolism of a baobab tree as the central creative thread, and executed it across video, messaging, email and live events.

Internal launch activity
Video content
Instant-messaging engagement
Bi-weekly employee emails
Quizzes and interactive content
Office readiness check-ins
Change-management messaging
Employee events
Solution map

The capabilities behind the build

  1. 01Strategy
  2. 02Campaign execution
  3. 03User experience
  4. 04Operational support
How it works

The operating flow

  1. 1

    Campaign concept and narrative defined

  2. 2

    Launch moment created

  3. 3

    Ongoing multi-channel touchpoints

  4. 4

    Readiness check-ins with teams

  5. 5

    Move-week events and reinforcement

Outcomes

What changed

  • Increased employee engagement
  • Created a consistent communications narrative
  • Improved awareness of move-related requirements
  • Supported leadership and change-management teams
  • Helped build positive anticipation around the move
Capabilities

What this engagement drew on

Internal CommunicationsChange ManagementCampaign StrategyContent ProductionEmployee Engagement
AO Digital AO Consult

Customer identity withheld under confidentiality agreement. AO publishes work only in a form agreed with its clients. Where a customer has not granted naming rights, the engagement is described by industry, scale and outcome — never by identity, logo or screenshot.

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