AOne·The Enterprise Digital Experience Platform of AO Group

Contact

Speak to AO.

Have a challenge, opportunity or idea you would like to discuss? Tell us what you need and our team will connect you with the right AO capability.

You can send us an enquiry, book a Discovery Call with one of our executives, or access the customer portal if you are already an AO customer.

Already an AO customer? Log a support ticket

Three ways to reach us

Choose the path that fits your enquiry

Each route reaches a different AO team. Pick the one that matches what you need — you are never stuck on the wrong path.

Send an Enquiry

Tell us what you are trying to achieve and we will route your enquiry to the most appropriate AO team.

Book a Discovery Call

Meet with an AO executive to explore your challenge, opportunity or transformation objective.

Existing Customer Support

For the fastest response to a support request, incident or service query, please log a ticket through the AO Customer Portal.

Tell Us How We Can Help

Start a Conversation with AO

Give us enough context to understand your enquiry and connect you with the right person. Most people should be able to complete the form in less than three minutes.

Are you an existing AO customer looking for support?
What would you like to discuss?

Choose the closest match — you can select more than one. We use this to route your enquiry to the right AO team, and you can add detail in your own words further down.

Popular searches

About you

Your enquiry

What are you trying to achieve? What is happening today, and what would a successful outcome look like?

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A rough idea is fine.

This never affects whether we respond — it only helps us shape the right approach.

How should we respond?

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Best time to contact you(optional)

We will assume your local time (UTC).

Verification

The verification check is unavailable at the moment. If your enquiry cannot be sent, please use one of the alternative contact options shown on this page.

By submitting this form, you confirm that the information supplied is accurate and that you are authorised to submit it.

I acknowledge that AO Group may process the information I provide to respond to and manage this enquiry in accordance with the AO Group Privacy Policy.

Would You Rather Talk It Through?

Some challenges are easier to explain in conversation. Book a Discovery Call with one of our executives and tell us what you are trying to achieve.

Prefer to talk?

Book an AO discovery call

A 30-minute conversation about the outcome you are working toward, with a clear next step at the end of it.

Discovery calls are hosted by Lijan Cilliers, Business Development at AO Group. You share what you are trying to achieve, and AO brings the right specialists into the conversation.

Where an enquiry warrants executive input, you can also send a direct message to an AO executive from the same page.

Direct channels

Contact details

Operational channels for enquiries that do not need a form. For support, the Customer Portal remains the fastest route.

By enquiry type

Supplier onboarding requirements are set out in the Supplier Code of Conduct. Roles at AO are listed on the careers page.

Offices — South Africa head office

AO Group — Group Head OfficeCorner Heuwel Road and 5B Gordon Hood RoadCenturion CentralCenturion, 0046South AfricaGet directions →Call +27 12 035 1530Email info@aogroup.co.za

Office locations

  • Africa
    Nairobi, Kenya · Lusaka, Zambia · Port Louis, Mauritius · Gaborone, Botswana · Accra, Ghana
  • Europe
    Helsinki metropolitan area, Finland
  • Representative presence
    Nigeria · Tanzania

    Representative presence only — these are not AO Group offices.

  • Planned expansion
    United Kingdom — opening in 2026

    Planned United Kingdom presence, opening in 2026. This is not yet a current AO Group office.

A discovery session is a working conversation about scope, constraints and what a credible first release looks like.